从报价到收款的18个外贸模板

1.向海外买家推销商品 
Dear Sir: DEC 1, 2016 
Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. 
Yours faithfully 。
2. 提出询价
Dear Sir: DEC.1, 2016 
We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. 
Truly 。
3. 向海外客户迅速提供报价
Dear Sir: DEC 1, 2016

Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list.

After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.
# 交易的契机
4.外贸报价如何讨价还价
Dear Sir: Dec 1, 2016 
We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. 
Yours truly。
5-1 同意进口商的还价
Dear Sirs: Dec 1, 2016 
Thank you for your letter of June the 8th. 
We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. 
Sincerely
5-2 拒绝进口商的还价
Dear Sirs: Dec 1, 2016 
Thank you for your letter of Nov the 30th. 
We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer. 
Truly
6. 正式提出订单
Dear Sir: Dec 1, 2016 
We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of December. The enclosed order is given strictly on this condition. We reserve the right of 
refusal of delivery and/or cancellation of the order after this date. 
Truly
7. 确认订单
Dear Sir: Dec 1, 2016 
Thank you very much for your order of November 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times. 
Sincerely
8. 请求开立信用证
Gentlemen: Dec 1, 2016
Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Dec. 20. Upon arrival of the L/C we will pack and ship the order as requested. 
Sincerely 
9. 通知已开立信用证
Dear Sir: Dec 1, 2016
Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Dec. 20. Please advise us by fax when the order has been executed. 
Sincerely
10. 请求信用证延期
Dear Sir： Dec. 1, 2016 
We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. 
Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Dec.30. 
Sincerely 
11. 同意更改信用证
Gentlemen: Dec. 1, 2016 
We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including November 30. Please keep us abreast of any new development. 
Sincerely 
# 交易的进行
12.抱怨发货迟延
Dear Sirs: Dec.1, 2016
Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of December. We hope you will look into this urgent matter. 
Yours faithfully 
13. 处理海外买家的抱怨
Gentlemen: Nov. 30, 2016
In response to your letter of Sept.25, we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the next day. 
Truly 
14-1 取消订货
Dear Sirs: Dec. 1, 2016 
We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Nov. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic Nov. 
Sincerely 
14-2 谅解迟运原因
Gentlemen: Dec. 1, 2016 
We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival. 
Yours faithfully 
# 交易的尾声
15. 货物损坏报告
Dear Sirs: Dec. 1, 2016 
Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles) 
As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course. 
Sincerely
16-1. 拒绝承担损坏责任 
Dear Sirs: Dec. 1, 2016 
Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company. 
Sincerely
16-2. 承担赔偿责任
Gentlemen: Dec. 1, 2016 
As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately. 
Sincerely
交易花絮
17. 催要逾期货款
Dear Sirs: Nov. 30, 2016 
It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a week. 
Sincerely
18. 付清逾期货款
Dear Sirs: Dec. 1, 2016
We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in ****** your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow. 
Sincerely

向海外买家推销商品  
Dear Sirs， 
We learned from your store on Alibaba．com that you are in the market for arts and crafts． 
We are ABC company, specialized in the export of arts and crafts. We attach a list of products we are regularly exporting，you can also visit our store on Alibaba.com. 
Should you be interested in any of our products, 
please let US know and we shall be glad to give you our best quotation． 
We look forward to receiving your inquiry soon． 
Yours sincerely, 
  回复一般询盘   
Dear X， 
Thank you for your inquiry of May 5． 
We have these items in stock，our products are both excellent in quality and reasonable in price．   Right now, we offer a 5％discount for bulk purchase 
Thank you again for your interest in our products．If you would like to have more information please let US know．We look forward to your early reply. 
Best regards， 
  回复具体询盘   
Dear X， 
Thank you for your inquiry of May 5 and we are pleased to send you our quotation for the goods you required as follows: 
Commodity: Men’s T-Shirt in assorted colors. Item No. AC-101 
Quantity:100 dozens 
Size:Large (L), Medium (M), Small(S) 
Price :at USS$60 per dozen CIF Kobe 
Shipment: in June,2016 
Payment :by irrevocable L/C at sight 
This offer is subject to our final confirmation.If you find it acceptable,please let us have your reply as soon as possible. 
Your faithfully, 
  提出询价   
Dear Sir: Jun.1, 2008 
We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. 
Truly 
  报价   
Dear X, 
Thank you for your inquiry of May 5，at your request, we are making you ,subject to your accepatance 
reaching us not late than May 10, the following offer:“1000 
sets of Color YV Sets , at USD500 per set CIF Hamburg. 
Other terms and conditiongs are same as usua.” 
As we have been receiving a rush of orders now ,we would advise you to place your order as soon as possible.
Yours sincerely, 
  外贸报价如何讨价还价   
Dear Sir: June 8, 2008 
We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. 
Yours truly 
  同意进口商的还价   
Dear Sirs: June 12, 2008 
Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. 
Sincerely 
  拒绝进口商的还价   
Dear Sirs: June 12, 2008 
Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer. 
Truly 
  不能提供样品时  
Dear X,

Thank you for your inquiry; Iam happy to contact you.

Regardingyour request, I am very sorry to inform you that we are not able to offer freesamples. To check out our products we recommend ordering just one unit of theproduct (the price may be a little bit higher than ordering a lot). Otherwise,you can order the full quantity. We can assure the quality because every pieceof our product is carefully examined by our working staff. We believetrustworthiness is the key to a successful business.

If you have any further questions,please feel free to contact me.

Best regards,
  催促下单，库存不多  
Dear X,

Thank you for yourinquiry.

Yes,we have this item in stock. How many do you want? Right now, we only have Xlots of the X color left. Since it is very popular, the product has a high riskof selling out soon. Please place your order as soon as possible. Thankyou!

Best regards,
  确认订单   
Dear Sir: June 20, 2008 
Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times. 
Sincerely 
  已发货并告知买家  
Dear X,
The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tracking number is XXXXXXXXXXXXXX. The shipping status is as follows: XXXXXXXXXXXXXX. You will get it soon. Thanks for your support!
Best Regards
  抱怨发货迟延   
Dear Sirs: Sept. 25, 2008 
Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter. 
Yours faithfully 
  询问是否收到货  
Dear X,
According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on DHgate.com. If not, please let me know. Thanks!
Best Regards
  货物损坏报告   
Dear Sirs: Oct. 4, 2008 
Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles) 
As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course. 
Sincerely 
  拒绝承担损坏责任   
Dear Sirs: Oct. 8, 2008 
Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company. 
Sincerely 
  承担赔偿责任   
Gentlemen: Oct. 8, 2008 
As soon as we got your letter we got in touch with the packers and asked them to look into the matter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery 
immediately. 
Sincerely 
  未付款订单  
Dear X,
We have got your order of XXXXXX。 But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks!
Best Regards
  付清逾期货款   
Dear Sirs: Oct. 3, 2008 
We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in ****** your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow. 
Sincerely
  订单完成  
Dear X,
I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business with you in future.
Thanks!
  提醒买家给自己留评价  
Dear X,
Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can help with, don't hesitate to tell me.
Best Regards
  向买家推荐新品  
Dear X,
As Christmas/New year/…… is coming, we found XXXXXXXXXX has a large potential market. Many customers are buying them for resale on eBay or in their retail stores because of its high profit margin. We have a large stock of XXXXXXXX. Please click the following link to check them out XXXXXXXXXXXXXXXXX. If you order more than 10 pieces in one order, you can enjoy a wholesale price of XXX. Thanks.
Regards